FAQ
Has my order shipped?
Please log in to your account and choose the "Orders" tab to check your order status.
How do I change quantities or cancel an item in my order?
Please log in to your account and choose the "Orders" tab to view and/or edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Please log in to your account and choose the "Orders" tab to view the status of your order. Alternatively, a tracking number will sent via email when the order has shipped.
My order never arrived/and or has a missing item or parts.
Please log in to your account and choose the "Orders" tab to check your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
